Terms and Conditions of Use naga91 What You Need to Know

01 Introduction and Acceptance of Terms

Welcome to naga91 — an online entertainment platform operating under the domain naga91.win. These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "Member") and naga91 (hereinafter referred to as "Platform" or "we").

By registering, accessing, or using any part of the naga91 platform — whether via web browser, mobile app, or any other device — you hereby agree to be bound by all terms and conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

If you do not agree with any part of these terms, you should not use the naga91 platform. Please contact our support team if you have any questions about these terms before registering.

02 Member Eligibility and Age Requirement

Use of the naga91 platform is restricted to individuals who meet the following eligibility requirements:

• Be at least 18 years at the date of registration;
• Having full legal capacity to enter into a binding agreement;
• Not be on an active self-exclusion list at naga91 or any related platform;
• Not be prohibited by any applicable local laws or regulations from using online entertainment services.

Naga91 enforces a strict identity verification (KYC) process. You may be required to submit valid identification documents such as a Malaysian identity card (MyKad), passport, or driver's license for age and identity verification purposes. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

03 Account Registration and Management

Each user is only permitted to hold one (1) active account on the naga91 platform only. Opening multiple accounts — whether using the same or different personal details — is a serious violation that may result in the closure of all associated accounts and the forfeiture of all remaining balances.

During registration, you are responsible for:

• Providing accurate, complete, and up-to-date personal information;
• Creating a strong password and not sharing your login credentials with anyone;
• Notifying naga91 immediately if you suspect any unauthorised access to your account;
• Updating your personal information should any changes occur;
• Ensuring the registered email address and phone number are active and belong to you.

Naga91 is not liable for any losses arising from your failure to protect your account login credentials. You are solely responsible for all activities that occur under your account.

04 Deposits and Payment Methods

Naga91 supports a variety of deposit methods suited for users in Malaysia, including FPX (all major banks), Touch 'n Go eWallet, GrabPay, Boost, and internet bank transfer. All deposits are processed in Malaysian Ringgit (MYR).

Deposit conditions that must be observed:

• Deposits must be made using a payment method registered in the same member's name — transfers from third-party accounts are not accepted;
• Minimum and maximum deposit limits are as specified on the platform's deposit page and are subject to change from time to time;
• Naga91 reserves the right to request proof of payment or supporting documents for deposits that exceed certain limits;
• Any deposit suspected of originating from illegal activity will be blocked and reported to the relevant authorities;
• Naga91 is not responsible for any fees or charges imposed by third-party payment providers.

Funds deposited into your naga91 account may only be used for gaming purposes on the platform. Such funds do not accrue interest and cannot be transferred between member accounts.

05 Fund Withdrawal

Withdrawals from your naga91 account are subject to the following conditions, all of which must be fully met before a withdrawal request can be processed:

• A completed and approved KYC identity verification must be in place;
• Any active bonus must meet the specified rollover requirements before funds can be withdrawn;
• Withdrawals are only permitted to a bank account registered under the same member's name — transfers to third-party accounts are not allowed;
• Minimum and maximum withdrawal limits are as specified on the platform's withdrawal page;
• Naga91 reserves the right to take up to three (3) business days to process withdrawal requests under certain circumstances.

Naga91 reserves the right to suspend or reject any withdrawal request suspected of involving fraud, money laundering, or a violation of this platform's terms.

06 Bonuses, Promotions and Rewards

Naga91 offers a variety of bonuses and promotions to members from time to time. All bonus offers are subject to the specific terms and conditions stated alongside each promotion, as well as the following general terms:

• Each bonus has a specific rollover requirement that must be met before a withdrawal is permitted;
• The welcome bonus may only be claimed once per new member — attempting to claim the same bonus multiple times through different accounts is prohibited;
• Naga91 reserves the right to withdraw or cancel any bonus where misuse is suspected;
• Bonuses cannot be directly converted to cash without meeting the specified wagering requirements;
• The validity period of each bonus is as stated in the relevant promotion terms — expired bonuses cannot be reactivated.

07 In-Game Rules and Conduct

All naga91 members are required to comply with the game rules set by each game provider and the naga91 platform. The general rules applicable to all games are as follows:

• Each game has its own specific rules, accessible through the respective game interface;
• Game outcomes generated by a certified Random Number Generator (RNG) are final and cannot be contested;
• The use of automation software, bots, or any tools that provide an unfair advantage in games is strictly prohibited;
• Collusion or cooperation between players to exploit the system or disadvantage other players is a serious violation;
• Naga91 reserves the right to void any bets or winnings obtained through unauthorized means or by exploiting technical bugs.

In the event of a technical fault or system disruption during a game session, naga91 will endeavour to resolve the matter fairly based on available system records. naga91's decision in such cases is final.

08 Usage Prohibitions and Restrictions

The following activities are strictly prohibited on the naga91 platform and may result in immediate account closure, forfeiture of balance, and legal action where applicable:

• Money laundering or using the platform to conceal proceeds from illegal activities;
• Falsification of identity documents or providing false information during registration or the KYC process;
• Abuse of the bonus or promotion system, including opening multiple accounts;
• The use of unauthorized third-party software to access or manipulate the platform;
• Any attempt at hacking, cyberattacks, or interference with the naga91 platform infrastructure;
• Using another person's account or sharing an account between different individuals;
• Unlawful conduct or behaviour that threatens the safety of other members on the platform.

09 Privacy and Personal Data Protection

Naga91 takes the protection of members' personal data seriously and operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data you provide to us is processed in accordance with our Privacy Policy, which is accessible at Privacy Policy page.

In summary, naga91 will:

• Collecting only the data necessary for platform operations and legal compliance;
• Protecting your data using 256-bit SSL encryption and strict technical security measures;
• Not sell or disclose your personal data to third parties without your consent, except where required by law;
• Retaining your data only for as long as needed for the stated purposes or as required by applicable law.

By registering with naga91, you consent to the collection and processing of your personal data as outlined in our Privacy Policy. You have the right to access, correct, or request deletion of your personal data by contacting our support team.

10 naga91 Limitation of Liability

The naga91 platform is provided "as is" and "as available". While we strive to ensure the platform operates smoothly and without interruption at all times, naga91 makes no guarantee that the platform will always be free from technical errors, outages, or delays.

To the extent permitted by applicable law, naga91 is not liable for:

• Loss of profits, revenue, or data arising from use of the platform;
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, natural disasters, or third-party service provider outages;
• Any act or omission by any third-party game provider offering games through the naga91 platform;
• Losses arising from your failure to safeguard your account login credentials.

Betting on online games involves financial risk. You are solely responsible for the gaming decisions you make, and naga91 is not liable for any financial losses you incur through gameplay.

11 Account Closure and Suspension

You may close your naga91 account at any time by contacting our customer support team. Before closure, please ensure all available balances have been withdrawn, as any remaining balance after account closure will be processed in accordance with established procedures.

Naga91 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions;
• Suspected involvement in fraudulent activity or money laundering;
• Failure to complete the KYC process within the stipulated timeframe;
• Self-exclusion request by the member;
• Decisions by relevant authorities or legal requirements.

In the event of account closure due to a breach of terms, naga91 reserves the right to withhold any balance associated with suspected activity pending the completion of an investigation.

12 Amendments to Terms and Applicable Law

Naga91 reserves the right to amend, update, or add to these Terms and Conditions at any time without prior notice. The latest version of the terms will always be available on this page with the date of the most recent update clearly indicated.

You are encouraged to review this page periodically to stay informed of the latest applicable terms. Continued use of the naga91 platform after any amendments are published will be deemed as your acceptance of the revised terms.

These Terms and Conditions and any disputes arising from them are governed by the laws of Malaysia. Any dispute that cannot be resolved amicably will be referred to the appropriate courts of jurisdiction in Malaysia.